Refund & Cancellation Policy
Last updated: 21 July 2026
Deposit
A booking deposit of ₹5,000 per adult traveller is required to confirm your reservation. Children (2–11 years) and infants (under 2 years) are not charged a deposit.
The deposit is fully refundable within 48 hours of payment, provided the departure date is more than 30 days away and no non-refundable bookings (such as flight tickets, hotel reservations, permits, or activities) have been confirmed on your behalf.
After 48 hours, or once any supplier bookings have been confirmed, the deposit becomes non-refundable and will be adjusted against the total package cost.
Cancellation Charges (Per Traveller, on Total Package Cost)
Charges are calculated on the total package cost and depend on how many days before departure we receive your written cancellation request:
- Within 45 days of departure: 25% of the total package cost is retained.
- Within 30 days of departure: 50% of the total package cost is retained.
- Within 15 days of departure: 75% of the total package cost is retained.
- Less than 10 days before departure: 100% of the total package cost is retained.
- No-show, failure to join the tour, or early departure: 100% of the total package cost is retained.
Flight Tickets
Cancellation and refund of flight tickets are governed entirely by the respective airline's fare rules.
Airline cancellation charges, fare differences, convenience fees, and any non-refundable taxes will be deducted before processing refunds.
The Posh Travels' service charges are non-refundable once ticketing has been completed.
Hotels & Other Suppliers
Hotels, airlines, cruise operators, transport providers, activity operators, visa agencies, and other suppliers may have their own cancellation and refund policies, which may differ from those of The Posh Travels. Any applicable supplier cancellation charges will be deducted from the refund amount and will be communicated to the customer whenever possible.
Refund Processing
Eligible refunds will be processed within 7–14 business days after cancellation confirmation and receipt of any applicable refunds from third-party suppliers.
Refunds will be credited to the original payment method used for booking, unless otherwise agreed in writing.
Non-Refundable Situations
No refund will be provided for:
- No-show by the traveller.
- Unused hotel nights, meals, sightseeing, transfers, or other services after the trip has commenced.
- Visa rejection (unless specifically covered by a supplier's policy).
- Cancellation due to incomplete travel documents or failure to meet immigration requirements.
- Force majeure events where suppliers do not provide refunds.
Changes to Bookings
Requests for changes to travel dates, hotels, passenger names, or itinerary are subject to availability and may attract additional supplier charges, fare differences, and administrative fees.
Important Note
The Posh Travels acts as a travel organizer and booking facilitator. Refunds for third-party services are subject to the terms and conditions of the respective airlines, hotels, transport operators, destination management companies, and other service providers. We will make every reasonable effort to obtain the maximum eligible refund on your behalf.
Force Majeure
If travel is disrupted by events outside our control, we'll work with vendors to reschedule or refund what's recoverable, minus non-recoverable third-party costs.
How to Cancel
Email Info@theposhtravels.com or WhatsApp +91 88916 37073 with your booking reference. Refunds are processed within 7–14 business days to the original payment method.